Client On-boarding Administrator

Business Services  |  Redhill

Morr & Co LLP is an established but modern top 200 law firm with plans for growth.

We pride ourselves on providing high quality and creative thinking, as well as generating enduring relationships. The firm’s culture of listening to and supporting others applies as much to the approach we take with our clients as it does to the connections we build with our colleagues.

We have a long history and big ambitions, and we believe that we combine the quality, capability, and resources of a large firm with the approachability of a smaller practice.

As a firm, we are also committed to harnessing technology in order to continually improve the quality, efficiency and delivery of our services.

Working within our successful Family team, this is a role that will see the successful candidate supporting Lawyers and Paralegals with all administration tasks.

Key Responsibilities of the Administrator

To offer administrative assistance to all departments, ensuring a smooth client on-boarding process for new clients by delivering exceptional care and support right from the start of their journey.

  • Monitoring the firm’s on-boarding system to ensure that new files are opened using the correct procedure.
  • Interact with new clients to facilitate a smooth on boarding experience, addressing inquiries, and providing necessary information.
  • Dealing with compliance procedures including Solicitor Checks, ID Documents, evidence of funds, conflict checks and AML/KYC processes, using specialised software.
  • Maintain clear and effective communication with teams and clients, keeping them informed about the on-boarding progress.
  • Preparing client engagement letters and virtual files
  • Assisting with the post on a daily basis
  • Communicate with clients regarding matter related issues under the supervision of the fee earner.
  • As requested by the Fee Earner produce work for clients to a standard that will maintain the Firm’s reputation

Salary and benefits

We offer very competitive salaries and generous benefits.
You will also benefit from our career development programme. We are award winning in relation to the investment we make in our people, and we will provide you with clear expectations of your role, including a route-map for your progression, assessment, and individual feedback. You will be provided with access to training tailored to you and will be rewarded based on what you contribute, not your tenure.

Morr & Co LLP are committed to promoting equal opportunities for all candidates irrespective of age, sex, ethnicity, gender identity or disability. We value difference and want everyone who works with us to feel that our firm is a place where our colleagues can be themselves and belong.
The firm is committed to providing an environment in which the rights and dignity of all its employees are respected, and which is free from discrimination, prejudice, intimidation and all forms of harassment including bullying.
If, as a result of a disability, you believe that there are aspects of the recruitment process or when working with us that you would find more difficult, please contact a member of HR Team as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself.
Any equality data provided by you will be used to monitor our diversity policies and practices.

Key details

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Location

Redhill

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Contracted hours

9-5

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Employment type

Full time

This role is now closed

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Recent Dispute Resolution Client

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