Terms & Conditions


Privacy and Legal Requirements

Morrisons Solicitors LLP is a limited liability partnership registered in England and Wales with partnership number OC317735. Its registered Office and principal place of business is Prospero, 73 London Road, Redhill, Surrey, RH1 1LQ, United Kingdom. Any reference to a partner in relation to Morrisons Solicitors LLP means a member of Morrisons Solicitors LLP. Morrisons is authorised and regulated by the Solicitors Regulation Authority. The SRA’s Rules can be found in its Code of Conduct available through the following link http://www.sra.org.uk/solicitors/handbook/code/content.page.

Morrisons is not authorised by the Financial Conduct Authority. However, we are included on the Register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity in the UK, which is broadly the advising on, selling and administration of insurance contracts. In certain circumstances, we are also able to offer a limited range of investment services provided they are complementary and incidental to the professional service you have asked us to provide. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Conduct Authority website at www.fca.org.uk/register.

The Law Society of England and Wales is the designated professional body for the purposes of the Financial Services and Market Act 2000 but responsibility for regulation and complaints handling has been separated from the Law Society’s representative function. The SRA is the independent regulatory body and the Legal Ombudsman is the independent complaints handling body. See below for more information regarding complaints.

Data Protection Policy

Morrisons takes data security seriously. We are registered under the Data Protection Act 1998 and we ensure that we comply with all the protection the Act affords you. For further information please visit http://www.legislation.gov.uk/ukpga/1998/29/contents.

Information about you and your visits to our site

Through our website and in other ways we invite or request you to submit your contact details and other information about yourself or your organisation, or to send us emails, which will identify you. When we do so, the purposes for which we will use the information are clear. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. We may send you details of events or legal developments which we think may be of interest. You can opt out of receiving these or you can ask us to stop sending them to you. You can also let us know of any changes to your personal details by emailing us at info@morrlaw.com. Please put “Data information” in the heading.

IP Addresses and Cookies

Cookies are small text files which are placed on the hard drive of your computer when you visit a website. We may collect information about your computer, including where available your IP address, operating system and browser type for system administration and for analysis. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. If we elect to use them, they would help us to improve our site and to deliver a better and more personalised service. They would enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to our site.

VAT

The VAT Registration Number for Morrisons Solicitors LLP is 210 0328 40.

Complaints

Morrisons is committed to providing an outstanding service to all our clients. If you feel something has gone wrong we would like you to tell us about it. This will help us to improve our standards. Any client who is unhappy about the service we give, including a complaint about a bill, is entitled to complain. A copy of our complaints procedure can be obtained from our Compliance Manager, Malcolm Martin by using malcolm.martin@morrlaw.com or 01737 854517. Any client who is not satisfied with the way we handle their complaint, may be entitled to ask the Legal Ombudsman of England and Wales to consider the complaint. Please note that normally a complaint to the Legal Ombudsman must be made within six months of the date of conclusion of our complaints procedure. A client may also be entitled to apply for an assessment of a bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not consider a complaint about a bill if you have applied to the court for assessment. Details as to how you can contact the Legal Ombudsman and further information on the procedure involved can be found at www.legalombudsman.co.uk. You can write to the Legal Ombudsman at PO Box 6806, Wolverhampton, WV1 9WJ, ring on 0300 555 0333 or send an email to enquiries@legalombudsman.org.uk.

Contracts, Payments and Refunds

We do not enter into contracts with clients or suppliers via our website, however payments may be made by clients using an invoice number as a reference. Payments on our website will only be accepted in GB Pounds Sterling. If a client sends us money on account via our website payment facility (Worldpay) and requests a return of the money, we will offer them a refund minus any costs incurred by us to Worldpay or our bankers and after taking into account any time costs and disbursements incurred in relation to the matter to that time in accordance with the engagement letter and terms of business agreed with that client. No refunds will be due where an invoice is paid via our website payment facility, save as required by our regulatory obligations or relevant laws or the engagement letter and terms of business agreed in respect of that matter.

Disclaimer

The materials on this website are provided for general information purposes only and do not constitute legal or other professional advice and you should not act upon any of its content without taking specific advice. Unless otherwise stated, the materials are the copyright of Morrisons Solicitors LLP and are available only for your own personal use. You must obtain our prior written consent to use them in any other way. Where this website contains links to other websites and to material contained on other websites, Morrisons Solicitors LLP is not responsible for the content of such websites and disclaims all liability in respect of such content. If you would like legal advice or have a comment to make about the website or any of its content, please do not hesitate to contact us.

Terms and Conditions

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Email: info@morrlaw.com
Telephone: 01737 854 500
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